Upgrades are usually being charged for, but we either provide discount for our customers or free upgrades for certain products or during promotional events. When we talk about Update – it mean updating program build (moving from 0.131 to say 1.187) When we talk about Upgrades – it is an upgrade from one version of software to another (when we move from 14 to 15 or from 11 to 12). For example for NTFS for Mac 14 first released build was 14.0.131 where 14 is version and 131 is build number. The thing is – Update and Upgrade is different things when applied to Paragon software.Įvery product has its version and build number. I received email that Update was released but when I go to MyUpgrades in MyParagon account – I’m asked to pay. Uninstall old version and install new one. For Windows products (HDM based) – Switch to full scale launcher – Home – About – check build and compare to one listed in your MyParagon account – download installation if your build is outdated.
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